Shanghai dida car rental

Pick-up service

2018-01-18


1. product manual:


To the airport as a starting point or destination, to the local city has opened the area of point-to-point shuttle, stopover on behalf of the one-way car rental service.


 


2. Cost Description:


  1) Baseline fee: Includes car rental, driver's pick up, fuel costs, freeway fees at airports and downtown, from point-to-point itinerary.


  2) waiting for a fee: half-way car waiting time more than thirty minutes or more, according to 80 yuan / hour waiting fee.


  3) night service fee: night service starts at 23:00, where the time on the train from 23:00 to 7:00 the next day, according to 35 yuan / single charge night service fee.


  4) the registration fee: According to customer requirements placards pick-up, the cost of 30 yuan / time.


  5) Site Service Fees: If you increase the site while driving or have the same place of departure or destination for the same administrative area, you will be charged a service charge of 50 Yuan / point for each extra point; for every additional 1 point crossing the administrative area, 100 yuan / point site service fee.


    Note: If the flight is delayed, you can not get on the car in the booking time, please inform the driver or customer service hotline 021-60907269, we will wait for you for free. If you fail to contact our driver / customer service hotline, or our driver / customer service personnel can not contact us, the driver will wait for 2 hours for free. After 2 hours, the driver will not wait any longer. This transfer fee will be charged on the full bill.


3. Service Process


Service Booking (400 Phone, Store, Website) → Order Confirmation → Prepaid Fee / Order Valid → SMS Notification / Service Use → Service Confirmation / Charge Settlement → Issuance (Mail) Invoice / Service Evaluation


4. Booking rules


The tenant needs to book in advance and prepay the service fee on time to ensure a successful reservation.


5. Payment advance route:


  1) Pay by phone bank: The credit card's credit card may be pre-authorized or prepaid by phone at a rental booking center.


  2) Use online banking to pay: The car rental supports all kinds of bank cards which have opened the online payment function. The lessee can pay online through the car rental website.


  3) POS machine payment: the lessee can reach any car rental credit card pre-authorized or prepaid.


  4) Use points or vouchers to pay.


The above method, up to rent a car to confirm the paragraph, the order can take effect.


6. Order modification / cancellation


   1) After the order takes effect, the order is amended / canceled before the scheduled service start due to the tenant:


    ①. From the agreed service start time more than 4 hours to modify / cancel the order, the prepaid service fee in full refund;


    ②. From the agreed service start time within 4 hours (inclusive) to modify / cancel the order, as the lessee default, deducted 100 yuan as liquidated damages, the remaining prepaid service fee refund.


   2) After the order takes effect, up to car rental due to special reasons can not fulfill the order:


    ①. Cancel the order more than 4 hours before the start of the scheduled service, the full refund of the rental fee will be made to the service prepaid by the lessee;


    ②. From the agreed service start-up time of 4 hours (inclusive) to cancel the order, deemed to be a car rental default, a full refund of rent-side car rental service fee, and presented 100 yuan vouchers as liquidated damages.


7. Service waiting


After the order takes effect, the longest waiting time for the service is within 2 hours of booking with the tenant. Because the lessee did not appear in the longest waiting time, as the lessee has enjoyed the service, charge prepaid service fee.


8. The cost of settlement


  1) Before the end of the service, the lessee and the driver confirm the payment amount and sign on the "daily confirmation slip".


  2) up to the car after the end of the service in accordance with the lessee requirements for the lessee to develop invoices or postal invoices.


  3) up to rent a car from the tenant to settle the car rental costs, Duotuishaobu.


  4) End of service.


9. Refund instructions


  1) Due to changes in orders, cancellation and other reasons need to be thawed or returned to the lessee costs ** car rental refunded as follows:


    ② pay by POS machines, the car will be returned to the payment card costs.


    ③ points or vouchers to pay, up to rent a car points or e-coupons back to the points system.


    ④ by other means, until the tenant will refund the designated account.


  2) Refunds due to the lessee, the commission fees involved in the refund will be borne by the lessee, thaw or refund cycle by the payment method, the credit card issuing bank and other factors, the process of up to about 3 months.


10. The rights and obligations of both parties


  1) The lessor to ensure that the rental vehicle has legal qualifications, insurance and licenses complete.


  2) The lessor ensures the cleanliness, performance and vehicle safety of the leased vehicle.


  3) The lessor driver must have a valid driver's license and good driving skills and experience.


  4) The lessor driver should strictly abide by traffic regulations to ensure driving safety and provide quality and safe service within the scope of the contract as required by the lessee.


  5) The lessee shall not compel the driver to engage in illegal driving (including but not limited to violation of traffic laws and regulations, overloading or carrying inflammable and explosive materials, etc.). Do not force the driver to drive in dangerous weather or on the road. Otherwise, all liabilities and losses arising therefrom shall be borne by the Lessee.


11. take responsibility


  1) During the lease period, all responsibility is borne by the lessor due to the loss of personnel and property caused by vehicle's illegal driving, vehicle breakdown or vehicle accident. (However, the lessee has fault, according to the degree of fault and the lessor reasonable share).


  2) Significant changes in government policies, force majeure and losses that can not be attributed to the responsibility shall be settled jointly by the lessor and lessee in accordance with the relevant laws and regulations and the principle of fairness.


12. other


  1) Terms of Service This section describes the commonly used driving vehicles such as passenger cars, commercial vehicles and SUVs. The differences between the confirmation of booking and the cancelation of reservations are separately confirmed at the time of booking.


 2) The lessee promises that the tenant contact information stated in the "daily confirmation form" is deemed to be the lessee's receipt after it has fulfilled its obligation of notification in an effective way by telephone, email or postal delivery Says.


  3) All disputes concerning the contract shall be settled through negotiation by both parties; if negotiation fails, either party may sue to the people's court where the lessor is located.



加载中
  • 电话咨询
  • 02160907269
  • 021 -34675902
  • 18616974448
  • 13817277351